Choose your problem
Five questions that make teams uncomfortable—in a useful way.
These are fictional situations built from familiar project tensions. Each one gives you a decision to make, a tool to try, and enough evidence to disagree with me.
Case / 0016-step workshop
The course was finishing. The job performance wasn't.
Completion looked healthy. Employers still did not trust the credential, and instructors kept answering the same basic questions. A course redesign would have treated the symptom.
- The decision
- Is this one learning problem—or several operational problems hiding behind a training request?
- Try it yourself
- Choose the first five questions you would ask
- Discovery
- Root-cause analysis
- Solution architecture
Work through the brief →Case / 0029 decisions
Where should AI stop?
A course team wanted speed from AI without letting it make technical, instructional, or consequential decisions. “Keep a human in the loop” was not specific enough.
- The decision
- Which tasks can AI accelerate, and which decisions must still belong to a named person?
- Try it yourself
- Classify nine real production tasks
- AI workflow design
- Governance
- Human-in-the-loop
Decide where AI belongs →Case / 003Live scoring
Three platforms. No neutral requirements.
Every stakeholder had a favorite. The organization needed credentials, mobile access, analytics, privacy, integrations, and a realistic administrative burden—not a prettier sales demo.
- The decision
- Which tradeoffs matter enough to change the winner?
- Try it yourself
- Change the priorities and watch the result move
- Technology evaluation
- Weighted criteria
- Vendor strategy
Reweight the decision →Case / 004Scope simulator
The deadline was fixed. The scope wasn't.
A global manager program had six months, six countries, four languages, and a long wish list. “Estimate the project” was really a request to expose the consequences of every scope choice.
- The decision
- What has to move when ambition, capacity, and deadline do not agree?
- Try it yourself
- Change the scope and watch the delivery plan react
- Scoping
- Estimation
- Delivery planning
Stress-test the scope →Case / 00510-point check
The project was sold before it was ready.
The promise was already made. The SMEs were unavailable, source content was missing, accessibility was undefined, and nobody owned the AI review. Starting development would only hide the risk for a few weeks.
- The decision
- Do we pause, reduce scope, or proceed with explicit conditions?
- Try it yourself
- Run the project health check yourself
- Delivery assurance
- Risk management
- Executive communication
Find the hidden blockers →